Shipping Policy

Entai Jewelry is currently an inquiry-only catalogue. Shipping availability, destination, carrier, delivery estimate, insurance, duties, and customs handling are confirmed in writing for each quotation.

Shipping scope

We ship lab-grown diamond jewellery by arrangement. Please contact us with the product SKU and destination before relying on any delivery date. Processing time, dispatch date, tracking method, and delivery estimate are confirmed individually for each order in writing.

Processing and delivery

Each piece is prepared and checked before dispatch. The confirmed processing and delivery timeframe for your order is stated in our written quotation.

Duties and customs

Import taxes, duties, customs clearance, and any destination charges depend on the destination country and are clarified with you in writing before dispatch.

Delivery issues

If a parcel is delayed, damaged, or appears lost, contact us with the SKU and inquiry reference and we will work with the carrier on a remedy.

Contact

Entai Diamond Store, Zhecheng County, Shangqiu, Henan, China
Email: entai123456789@outlook.com
Website: entaijewelry.com